Responsible Gaming

Gaming Should Be Entertainment

At Sound Exchange 2, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

By accessing our site, you confirm that you are 18 years of age or older (or the legal gambling age in your jurisdiction in Australia). Gambling is not permitted for minors. We take age verification seriously and comply with all Australian gaming regulations.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money lost
• Spending more time and money on gambling than intended
• Neglecting family, work, or other responsibilities due to gambling
• Hiding or lying about your gambling activities
• Borrowing money to gamble or pay gambling debts
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems or negative emotions
• Unsuccessful attempts to cut back or stop gambling
• Risking important relationships, job, or educational opportunities

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools

Most responsible gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe
• Loss Limits: Establish a maximum amount you're comfortable losing per session or per week
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Time-Outs: Take a break from gambling for a set period

We encourage you to use these tools proactively as part of your gaming experience.

Support Organizations & Help Services

If you're struggling with gambling, professional support is available. The following organizations can help:

Australia

• Gambling Help Online – Free, confidential counselling service
  www.gamblinghelponline.org.au
• Lifeline Australia – 24/7 crisis support
  Phone: 13 11 14
• Beyond Blue – Mental health and gambling support
  Phone: 1300 224 636

United Kingdom

• GamCare – Free counselling and support
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline and resources
  www.ncpgambling.org
  Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  www.bzga.de

Need Help? Reach Out Today

If you think you may have a gambling problem, please seek help immediately. There is no shame in reaching out—support services are confidential, free, and staffed by professionals who understand problem gambling.

Remember: Gambling should only ever be entertainment. If it's causing you financial, emotional, or social harm, it's time to get help.

Contact one of the support organisations listed above or speak with a trusted friend or family member about your concerns.